MY internship!!!

This is the forth weeks at Riverside Majestic Hotel.... now i m still at front office department, but yvonne, brenda already change to other department... because i told my duty manager that i want to extend one more week at f/o.....
now, i know how to check in and cut key....but i still dunno how to check out..... haix...
For the training at operator room, i m already familiar with it...
For outside call, " thank you for calling riverside majestic hotel, good morning, how may i help u?", for internal call,"operator, Rhodia, how may i help u....."
But now the OPERA system make me sooo headache, i spend a week just to know how to check in and the procedures of checking out a guest.... and dis is my second week at front desk....
sometimes, i will feel very angry with those super FUSSY guest..... ask those question that we dunno how to answer....STUPID QUESTIONS!!!!!
And today, when i was trying to learn something at the front desk, one of my colleague ask me to pass up the key to 17th floor... WAD I AM??? but after i go upstairs, i was just joking around say that my colleague ask me to walk here and there.... make me sooo busy.... after that, the upstairs old lady call and inform my colleague that i complain this things to her.... GILA!!!! i m just joking, why wan2 take it sooo serious? omg! Don't u know what is joking?? OMG!!!!
this really make me soo sad and fell very angry will those ppl...... shit shit!!!!

That wad happening 2day.... F**K